2 min 3 Thoughts about the customer's journey, why it is important and how to turn it to a powerful tool The surprise A well-constructed customer's journey has a massive influence on the organization and its directors since it allows an innov...
2 min Who is the “client” of projects commemorating the Holocaust around the world? This was the fundamental question presented to 7 entrepreneurs from around the world who were accepted to the first cohort of the Innovat...
1 min Co-Designing Ministry of health innovation hub Whiteboard is proud to be the partner of The Medical Technologies, Health Information and Research Directorate of the Ministry of Health in
2 min How health care providers can use Design Thinking to improve patient experience? A recent article by HBR addresses one of the most complex challenges in health care - missed medical appointment. Each year, approximatel...
2 min How Design Thinking turned around Airbnb from failing startup to billion-dollar business? In 2009, Airbnb was close to going bust. One of the founders, Joe Gebbia, began to examine the behavior of their ads in New York to find ...
1 min How Design Thinking can transform life insurance? Consumers today reward transparency, speed, and flexibility, as such, many traditional industries have to reinvent themselves to meet their
1 min How Coca-Cola redesigned their shared services, using Design Thinking Toolbox When a huge corporation like Coca-Cola teams up with our friends in the global network, DesignThinkers Group, to redesign their 700,000 empl
1 min Redesigning City Tax payment experience in East Jerusalem As part of a project of rethinking and improving the municipal taxes service experience offered to residents of East Jerusalem, we had the p
1 min Human Centered Design in global Health Health and wellbeing are determined by a number of complex, interrelated factors. The application of design thinking to questions around ...
1 min Connecting the Dots: Design Thinking, Students and Social Changes In Dr. Jack Crumbly’s “Design Thinking” course in Tuskegee University (Albama), Business students get to apply classroom concepts to real...